Which statement best describes the proper approach to mobility device coordination during boarding?

• A. Leave the mobility device unsecured and seat the passenger anywhere.
• B. Provide safe boarding, secure the mobility device, escort to seat, and coordinate with ground staff for safe stowage and accommodations.
• C. Remove the mobility device and store it in cargo.
• D. Instruct the passenger to use stairs without assistance.

Answer: (B)

The main idea is to keep safety and accessibility at the forefront by coordinating mobility device handling as a coordinated part of boarding. Start with safe boarding assistance that keeps the path clear and the passenger supported. Then secure the mobility device so it cannot move during taxi, takeoff, or landing, protecting both the device and the passenger from injury. Escort the passenger to their seat and ensure they are comfortable and properly seated with any necessary restraints. Finally, involve ground staff to arrange proper storage and accommodations, confirming where the device will be stowed and that it’s accessible as needed, while complying with safety rules for batteries and equipment.

This approach minimizes risk, protects equipment, and ensures the passenger can travel with appropriate support. Leaving the device unsecured, moving it to cargo, or insisting the passenger navigate stairs without help would create safety hazards and fail to provide appropriate assistance.