Which of the following is part of Crowd Control Procedures?

• A. Stay in control, don't let passengers take control, be forceful and shout with authority
• B. Do nothing and hope for calm
• C. Let passengers decide the evacuation order
• D. Move survivors away and upwind of the aircraft to a safe distance, head counts of pax and aircrew

Answer: (D)

Crowd control procedures center on keeping people safe, calm, and accounted for during an emergency. The best approach is to move survivors away from the aircraft to a safe distance and upwind so they’re protected from hazards like smoke or fumes, and to perform head counts of passengers and aircrew to ensure everyone is accounted for. This combination helps responders triage, coordinate rescue, and report accurate numbers.

Other approaches would undermine safety: being forceful and shouting can escalate panic; doing nothing misses critical safety steps; and letting passengers decide the evacuation order removes the orderly control needed to prevent chaos and ensure everyone is evacuated safely.