Which of the following is part of Crowd Control Procedures?

• A. Head counts of passengers and aircrew
• B. Serve meals to calm passengers
• C. Open all cabin doors
• D. Ignore the situation

Answer: (A)

In crowd control, knowing exactly who is present is essential for safety and orderly management. Counting passengers and aircrew provides a clear picture of attendance, helps identify anyone who might be missing, and supports coordination with other crew members and ground teams during disruptions or evacuations. This accountability and situational awareness are the backbone of guiding actions and keeping everyone informed.

The other options don’t fit crowd control procedures: serving meals to calm passengers is not a safety-controlled action and can distract from essential duties; opening all cabin doors is a dangerous move that can compromise evacuation and security; ignoring the situation is unsafe and contrary to any established safety protocol.